A Context-Aware Medical Instant Message Middleware

doi:10.1007/s12204-015-1597-8

Abstract

Abstract: Communication or the lack of it has been complained to be a major contributor to medical errors in healthcare. To enhance communication in hospital, diverse communication mechanisms are proposed. However, human directed communication in a complex clinical setting in which many people play diverse roles and need to collaborate in many parallel tasks is always in chaos and inefficient. Context-aware communication which can help target who should be communicated and what information should be provided for different scenarios has the potential to improve the communication in hospital. This paper proposes a flexible, automated and asynchronous context-aware medical instant message (IM) middleware which support dispatch, forward and routing different message to the right person in the right time based on the context information. A prototype of this IM communication middleware was implemented in real clinical setting for evaluation. The preliminary results demonstrate its novel features and clinical feasibility.

Key words: context-aware| instant message| communication| medical cares

摘要： Communication or the lack of it has been complained to be a major contributor to medical errors in healthcare. To enhance communication in hospital, diverse communication mechanisms are proposed. However, human directed communication in a complex clinical setting in which many people play diverse roles and need to collaborate in many parallel tasks is always in chaos and inefficient. Context-aware communication which can help target who should be communicated and what information should be provided for different scenarios has the potential to improve the communication in hospital. This paper proposes a flexible, automated and asynchronous context-aware medical instant message (IM) middleware which support dispatch, forward and routing different message to the right person in the right time based on the context information. A prototype of this IM communication middleware was implemented in real clinical setting for evaluation. The preliminary results demonstrate its novel features and clinical feasibility.

关键词: context-aware| instant message| communication| medical cares

CLC Number:

R 318

CHENG Hai-xia (成海霞), MIN Ling-tong (闵令通), Lü Xu-dong (吕旭东), DUAN Hui-long (段会龙). A Context-Aware Medical Instant Message Middleware[J]. Journal of shanghai Jiaotong University (Science), 2015, 20(1): 113-117.

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